FOR ANDROID PHONES:
Experience has shown that this could be the result of a faulty download. Try un-installing and re-installing the app. You will not be charged for the app a second time. If after 3 or 4 attempts it still fails please email  helpme@kayemediapartners.com  stating the problem and the model of your phone.

FOR ANDROID PHONES:
This is probably due to a corrupt schedule database. Try validating the schedules by touching the device menu icon and then selecting [New Schedules]. This should result in the download of a new copy of the schedules.

If it still fails, then  try un-installing and re-installing the app. You will not be charged for the app a second time. If after 3 or 4 attempts it still fails please email  helpme@kayemediapartners.com  stating the problem and the model of your phone.

FOR ANDROID PHONES:
This could be due to several reasons.

1. If your trip involves a transfer of trains, your preferred transfer station may not be selected. Please verify this on the Options Page which you access from the Options Menu selection on the Home page.
   
2. If your search was the result of a Favorite Trip, please verify that you selected All Trains. If it was an ad-hoc search, please ensure that you are touching the ‘All Trains’ button. 
3. If it is an ad-hoc search, please double check your search parameters.